Legal Documentation

1.1 — Data Collection

StrongContentCopy collects personal data solely for the purpose of executing requested services and maintaining communication with clients. The following categories of data may be collected:

• █ Identity Data: Full name, business name, job title.
• █ Contact Data: Email address, telephone number, postal address.
• █ Project Data: Specifications, requirements, and deliverables related to contracted services.
• █ Technical Data: IP address, browser type, operating system, and access timestamps collected through standard web server logs.

1.2 — Legal Basis for Processing

Processing of personal data is conducted under the following legal bases as defined by the General Data Protection Regulation (EU) 2016/679:

• █ Contractual Necessity (Art. 6(1)(b)): Data processing required for the performance of a contract or pre-contractual measures.
• █ Legitimate Interest (Art. 6(1)(f)): Processing necessary for the legitimate interests of StrongContentCopy, balanced against the rights of data subjects.
• █ Consent (Art. 6(1)(a)): Where explicit consent is provided, such as through newsletter subscription or cookie acceptance.

1.3 — Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected. Project-related data is retained for a period of 36 months following the completion of the last active engagement. Technical logs are purged after 12 months. Data subjects may request earlier deletion in accordance with their rights under Section 1.6.

1.4 — Data Sharing

StrongContentCopy does not sell, rent, or trade personal data. Data may be shared with the following categories of processors solely for service delivery:

• █ Infrastructure providers (hosting, CDN) for site deployment.
• █ Payment processors (Stripe) for transaction handling.
• █ Communication platforms for project correspondence.

All third-party processors operate under signed Data Processing Agreements (DPAs) compliant with GDPR requirements.

1.5 — International Transfers

StrongContentCopy operates within the European Economic Area (EEA). Where data is transferred outside the EEA, Standard Contractual Clauses (SCCs) approved by the European Commission are in place to ensure adequate protection.

1.6 — Data Subject Rights

Under GDPR, data subjects have the following rights:

• █ Right of Access (Art. 15): Request a copy of all personal data held.
• █ Right to Rectification (Art. 16): Request correction of inaccurate data.
• █ Right to Erasure (Art. 17): Request deletion of personal data.
• █ Right to Restriction (Art. 18): Request restriction of processing.
• █ Right to Portability (Art. 20): Request data in a structured, machine-readable format.
• █ Right to Object (Art. 21): Object to processing based on legitimate interests.

To exercise any right, contact [email protected]. Requests will be addressed within 30 days.

1.7 — Supervisory Authority

Data subjects have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) at www.aepd.es if they believe their data protection rights have been violated.

2.1 — Scope of Services

StrongContentCopy provides web design, brand identity, UI/UX design, and related digital services as described on the service pages of strongcontentcopy.com. All services are delivered as described in individual project proposals and statements of work. StrongContentCopy reserves the right to modify service offerings, pricing, and availability without prior notice.

2.2 — Engagement Process

Engagements commence upon written confirmation of a project proposal. A deposit of 50% of the quoted project fee is required before work begins. The remaining 50% is due upon delivery and acceptance of the final deliverables. Payment is accepted via bank transfer or Stripe payment link.

2.3 — Project Timelines

Timelines stated in project proposals are estimates based on standard working days (Monday–Friday, excluding Spanish public holidays). Delays caused by the client (late feedback, missing assets, scope changes) may extend delivery dates proportionally. StrongContentCopy will communicate any anticipated delays promptly.

2.4 — Scope Changes

Changes to the agreed project scope ("scope creep") that fall outside the original statement of work will be addressed through a formal change order. Change orders may result in additional fees and timeline adjustments, which must be approved in writing before implementation.

2.5 — Intellectual Property

Upon full payment, all intellectual property rights for custom deliverables created specifically for the client transfer to the client. StrongContentCopy retains the right to display completed work in its portfolio unless a non-disclosure agreement is in effect. Third-party assets, frameworks, and libraries used in deliverables remain subject to their original licenses.

2.6 — Limitation of Liability

StrongContentCopy's total liability under any engagement shall not exceed the total fees paid by the client for the specific service giving rise to the claim. StrongContentCopy shall not be liable for indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business opportunities.

2.7 — Termination

Either party may terminate an engagement with 14 days written notice. In the event of termination by the client, payment is due for all work completed up to the termination date. Deposits are non-refundable once work has commenced.

2.8 — Governing Law

These terms are governed by the laws of Spain. Any disputes arising from or relating to these terms shall be submitted to the exclusive jurisdiction of the courts of Castellón de la Plana, Spain.

3.1 — What Are Cookies

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function efficiently and to provide information to website owners. Cookies can be "persistent" (remaining on your device until deleted) or "session-based" (deleted when you close your browser).

3.2 — Cookies We Use

StrongContentCopy deploys the following cookies:

• █
  Essential Cookies

  Required for core website functionality. These cannot be disabled. Examples: session management, security tokens, load balancing identifiers.

• █
  Consent Cookies

  Store your cookie consent preferences using localStorage. This cookie records whether you have accepted or declined non-essential tracking.

• █
  Analytics Cookies (Optional)

  If deployed, analytics cookies collect anonymized usage data to improve site performance. These are only active after explicit consent is provided through the cookie banner.

3.3 — Third-Party Cookies

StrongContentCopy does not intentionally deploy third-party tracking cookies. Embedded content (such as Google Maps on the contact page) may set their own cookies according to Google's privacy policy. Users are encouraged to review Google's cookie documentation for details on map-related data collection.

3.4 — Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• █ View which cookies are set and delete them individually.
• █ Block all cookies from all sites.
• █ Accept only first-party cookies while blocking third-party cookies.

Note: Disabling essential cookies may impair website functionality.

3.5 — Cookie Duration

Session cookies are automatically deleted when you close your browser. Persistent cookies remain on your device for up to 12 months or until you manually delete them. The consent cookie (localStorage) persists until the user clears browser data or explicitly withdraws consent.

4.1 — Refund Eligibility

Refund requests are evaluated on a case-by-case basis in accordance with the following conditions:

• █ Pre-Work Cancellation: If a project is cancelled before work has commenced, the full deposit is refundable minus a 10% administrative processing fee.
• █ Mid-Project Cancellation: If a project is cancelled after work has begun, payment is due for all completed milestones. A partial refund of the deposit may be issued proportional to undelivered work.
• █ Post-Delivery Disputes: If deliverables materially differ from the agreed specifications, the client must notify StrongContentCopy within 14 days of delivery. Remediation will be offered at no additional cost. If remediation is not possible, a partial or full refund will be negotiated in good faith.

4.2 — Non-Refundable Items

The following are non-refundable:

• █ Third-party licenses, domain registrations, or hosting fees paid on behalf of the client.
• █ Work completed and accepted under a signed-off milestone.
• █ Consultation fees for sessions that have been delivered.

4.3 — Refund Process

To request a refund, contact [email protected] with the subject line "Refund Request — [Project Name]". Include the invoice number, date of payment, and reason for the request. Refund requests will be acknowledged within 48 hours and resolved within 14 business days. Approved refunds are processed via the original payment method.

4.4 — Dispute Resolution

In the event of a dispute regarding refund eligibility, both parties agree to attempt resolution through good-faith negotiation before pursuing any legal remedies. If negotiation fails, disputes shall be submitted to the competent courts of Castellón de la Plana, Spain, in accordance with the governing law specified in the Terms of Service.

4.5 — Chargebacks

StrongContentCopy encourages clients to contact us directly before initiating a chargeback with their payment provider. Chargebacks initiated without prior communication may result in the suspension of ongoing services and the recovery of applicable administrative costs.